Terms and conditions
Safe holiday group encourages you to read the terms and conditions. By submitting the booking form you are agreeing to be bound by the conditions of the terms and agreement between you and our company.
Definitions: safe holiday shall be referred to as us / The Company / We or Tour Company. You the client shall be referred to as you or Client.
To book trip with us : You are required to make the 20% payment for Nepal Trips and 100% payment for Tibet and Bhutan Trips with a copy of your passport for reservation of the flight Ticket, Hotel Accommodation and trekking permit process. The rest of the payment should be made before 30 days of the trip departure or after your arrival in Nepal (Depending the Trip): visit our payment method page for the payment detail.
Prices: Prices are correct at time of publish however the company reserves the right to alter the price if there significant change on local exchange rates, internal flights, TAX etc.
Amendments on Booking: You can make an amendment to any trip. We do our best to accommodate your amendments but you will be responsible for any additional costs that need for the amendments.
Trip Cancellation and Refunds: If you cancel your booking after you have paid or deposited for booking, the following percentage will be charged for cancellation.
A. If you cancel the trip 31 days before the trip departure date 20% (Deposit non-refundable).
B. If you cancel the trip 16 – 30 Days before the trip departure date- 45%
C. If you cancel the trip 08 -15 Days before the trip departure 75%
D. If you cancel the trip 07 or less Days before the trip departure – 100%
1. There are different rates for the calculations of Tibet and Bhutan Trips- please contact safe holiday adventure for the Detail.
2. You may extend your trip without cancellation and charge till one year but we need to be informed through mail at least 2 weeks before the trip departure & you will have to pay the increased amount if the cost of the trip increased due to increment on the Local stuff; flight, TAX used in the Trip.
Trip cancels by the Company: If we cancel your trip, your deposit and any other payments made will be refunded in full. However, if our cancellation is due to civil war, political unrest or from any other unpredictable circumstances beyond our control, the reasonable expenses that we have already paid for the process of the trip will be deducted from your deposited amount.
H: Health & Fitness: Good health and physical fitness is required for all safe holiday adventure trips so we strongly advise you to check your physical condition and Health before you book the trip.
Travel Insurance: Travelers / trekkers must have Travel insurance that covers accidents, emergency evacuation in the case of you need to be rescued. You can visit our Travel insurance for the detail information.
Guide/ Trip Leader: The trekking/tour/expedition leader/guide or any local staffs who represent safe holiady adventure Pvt. Ltd has given authority on our trips. If you commit any illegal act in the trips or if in the opinion of them, your behavior is unfavorable to the safety and welfare of the group or locals. You may be asked to leave the trip without any right to refund.
Passport and Visas: All clients must have a valid passport with at least 6 months validity from return date. Nepalese visas can be obtained from the Nepalese Embassies or Consulate in your country or arrival in Kathmandu Airport. Please visit our Nepal Visa for the detail info.
Complaints: If you have complaints about the trip, you can tell to operator/leader/guide at the earliest opportunity then he will take the appropriate action.
Acceptance of risk and Liabilities: We are committed to provide the best services by performing our duties honestly & seriously to make your journey very smooth & successful. However, safe holiday adventure and its related organization shall not be responsible for any changes in the itinerary due to unavoidable circumstance beyond our control such as govt. restriction, Land slide, road blockage, flood, snow political unrest, cancellation of flight, delay, sickness or accident and The nature of some of our trips is adventurous and risky as well, therefore may involve a personal risk. We would like to inform you that you have to take all risk on yourself such as damages or injuries or death resulting from these inherent risks.